Anonymous
map-marker Cartersville, Georgia

Durhamsherrie1957@***.net

InComm Incentives - Durhamsherrie1957@***.net
InComm Incentives - Durhamsherrie1957@***.net - Image 2

I have a vanilla pre card without card number. I have case # 7223**** and sending pictures of the card front and back. 20.00.

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User's recommendation: Don't buy a Vanilla gift card.Didnt have a account number on it. Told me I need too send it too them too do what with it. I need them too send my a correct card. Give me my money!!

Sonja M Odu

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Verified Reviewer

Missing numbers on Vanilla card

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Card was I do not use missing info I would like to be compensated because my mother cannot use it for her birthday. It was a gift thank you.

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Anonymous
map-marker Cartersville, Georgia

Durhamsherrie1957@***.net

InComm Incentives - Durhamsherrie1957@***.net

I have a vanilla pre card without card number. I have case # 7223**** and sending pictures of the card front and back. 20.00

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Daniel S Yer

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Verified Reviewer

Never received gift card

I signed up for a credit card through credit karma. Their guarantee states I would receive the a $50 gift card if not approved.

I was not approved and credit karma states I'm to receive the gift card from incomm incentives within 60 days. Well that never happened and neither company is honoring their own guarantee.

I took a hard inquiry to my credit and this is such a complete disaster.

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Preferred solution: Apology

User's recommendation: Don't trust them to do what they say and document everything

1 comment
Guest

I haven't received mine either , just a bunch of corporate liars

Eloy L Sjh

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Verified Buyer
| map-marker Bandar Seri Begawan, Brunei-Muara

Por un premio

InComm Incentives - Por un premio

ME dieron un premio en my trabajo y canjeepor gift card online AMEX y dice que el premio ya se uso apenas inba ha hacer una compra online

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Loss:
$75

Preferred solution: Full refund

Tarrance Nlz

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Verified Reviewer

Can't get the award number to validate

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Couldn't get anyone to answer the phone. Got tired of waiting for next available rep. Poor, poor service.

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Loss:
$50

Preferred solution: Someone who will help me with the activation code.

User's recommendation: Try it out for yourself and see.

Imane Uqr

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Verified Reviewer

Contacted Customer Service

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Mariana at InComm Incentives was fantastic! She was able to get me gift card email sent out within an hour and I got the gift card about 15 minutes after submitting the information back to them!

Not many people out there like Mariana!

She deserves a raise. Very pleased with my correspondence with InComm Incentives!

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Pros:
  • Great customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Email them at questions_mn@***.incommincentives.com

Sienna Xhz
map-marker San Francisco, California

I haven't received my gift card

My claim got approved for reimbursement a new card was supposed come in the mail and I havent received it

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Aishwarya Oux

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Verified Reviewer

Gift card issues

I do not know anything about this card nor do I know why I have received it I would really appreciate it if someone would call me back at 901-232-**** my name is Chasitty Watson

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Preferred solution: I would like to talk to a live person and find out why I have received this card and what I can do with it or what I need to do with it and how much is on it

User's recommendation: None if I find out all the information that I need to know pertaining to this car

Raymond B Kea

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Verified Reviewer

Dispute

I want to file a dispute on my vanilla visa card I ordered for goods but wasn't approved and my money for deducted by the merchant

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Loss:
$500

Preferred solution: Full refund

Marie T Mcd

Debit card

Visa debit card declined cant register card card number is unknown when I go online to register it so unhappy the back of the card say distributed by income financial services

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Preferred solution: Working catd

Chris S Lti

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| map-marker Portland, Oregon

Steam gift card

InComm Incentives - Steam gift card
InComm Incentives - Steam gift card - Image 2
InComm Incentives - Steam gift card - Image 3

Missing Code need help ASAP

Please e mail me the whole code right away for this gift card

chrissanderlin8@***.com

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Preferred solution: Deliver product or service ordered

Brianna P Qag

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Verified Reviewer

Take to long to verify identity with vanilla card

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Ive sent 30 emails with my important information to obtain back access to my account after being locked out because I didnt get my address correct now Im going to be late on bills my birthday Ive a sick sister who needs her meds Ive a 5yeaf old who needs everyday I cant afford to wait 3-5 days when it took 10 secs to lock my account this is fraud when I call they cant help me with nothing vanilla steady saying wait on incomm and incomm doesnt know anything about my account with vanilla all after I get my tax refund sent to my card never ever will I ever use this card again Im very disappointed stressed cant eat cant sleep Im losing my mind I just want my funds so I can get it off and throw away this card forever I have proof but not uploading my improvements information on here call me 214664**** Brianna perry email januarymommy38@***.com

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Loss:
$5639
Cons:
  • Everything is terrible from reps to supervisors to back end team

Preferred solution: Full refund

Resolved
Kathy M Sxa

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Verified Reviewer

Resolved: Employers - do not use this company

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Updated by user Dec 04, 2019

Called Customer Service again. Got a great rep - Jaquana - that took care of the invalid gift cards within an hour.

She is the definition of customer service!

She called me three times within that hour to give me updates. A few hours later another person called to make sure the issue was resolved.

Original review Dec 04, 2019

I redeemed my reward and received the gift cards for Pottery Barn Teen from InComm. The cards do NOT work as they are not valid (per PBT). InComm Customer Service said that they are the intermediary and cannot help me.

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Loss:
$500
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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